Are you taking full advantage of 80% factor that determines what it takes to create star performers?
 
What is the 80% factor?
                         Emotional Intelligence
 
Let’s dispense with the jargon… Commonly referred to as EQ, emotional intelligence refers to personal characteristics and social abilities critical for success at work and fulfillment in life.
    
Does your company depend on people from high-IQ professions, such as engineering, finance, information technology, or advanced business degrees?
 
Does your product or service require closely-coordinated teamwork to get the job done and deliver exceptional quality within budgetary guidelines?
 
     In high-IQ professions and complex work environments, EQ accounts for up to 80% of the variance in differentiating star performers from the rest of the pack. EQ also plays a crucial role in determining how successfully your employees will develop the relationships & communication necessary for high-performance teamwork. IQ and training gets people a ticket into the arena. EQ determines how well they play the game.
 
What does EQ mean to your business?
 
In knowledge-based companies requiring highly educated professionals from a variety of disciplines, you may have dozens or even hundreds of highly intelligent and educated professionals. You’ve chosen these people carefully to get the right mix of skills and equipped them with the tools they need to do their jobs. But when individuals and teams don’t perform as required, only 20% of your leverage for improving performance can be found in addressing their technical abilities. Up to 80% of performance improvements can be found by developing the company’s individual and group EQ. Your employees’ insight into themselves and their ability to work together effectively makes all the difference. That is why the development of EQ is so important. Are you aware that a study of terminations found that only 10% were attributable to deficiencies in technical expertise? The other 90% were due to attitudinal problems, inappropriate behaviors, or problems with interpersonal relationships. Deficiencies in EQ turn into career de-railers.
 
 
What would your company look like if you created a culture focused on the development and nurturing of EQ in every employee, from the CEO to front-line employees?
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