Emotional Intelligence
in Organizational and Individual Effectiveness
Are you aware that…
In high IQ professions, up to 80% of outstanding performance is attributable to emotional intelligence?
Success as a leader is almost entirely a function of emotional intelligence?
Teams headed by leaders high in emotional intelligence create group norms that enhance their performance?
Teams high in emotional intelligence outperform teams that may have greater technical skills but who are lower in emotional intelligence?
Only about 10% of job terminations are due to deficiencies in technical skills? That 90% of firings can be attributed to factors associated with deficient mastery of emotional intelligence?
Leaders tend to rate their mastery of emotional intelligence higher than they are rated by their peers and subordinates?
Success as a leader is almost entirely a function of emotional intelligence?
Teams headed by leaders high in emotional intelligence create group norms that enhance their performance?
Teams high in emotional intelligence outperform teams that may have greater technical skills but who are lower in emotional intelligence?
Only about 10% of job terminations are due to deficiencies in technical skills? That 90% of firings can be attributed to factors associated with deficient mastery of emotional intelligence?
Leaders tend to rate their mastery of emotional intelligence higher than they are rated by their peers and subordinates?
He is the author of:
Working Relationships: Using Emotional Intelligence to Enhance Your Effectiveness With Others
Coaching For Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees
The Handbook of Interpersonal Skills Training
and the co-author of
The Mission-Driven Organization
Intelligence, technical abilities, and experience
get people hired.
Once on the job, emotional intelligence,
commonly known as EQ,
plays the central role in determining success as a leader,
a team member, and individual performer.